Data protection
1) Information about the collection of personal data and contact details of the controller
1.1 We are delighted that you are visiting our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data is any data that can be used to identify you personally.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Rafaela Ferreira da Costa, Origem Portugal, Rua dos Emigrantes 399, 3270-037 Lapa, Pedrogão Grande (Distrito Leiria), Portugal, Tel.: +351 912 858 750, email: info@origempt.com. The controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the string ‘https://’ and the lock symbol in your browser line.
2) Data collection when visiting our website
When using our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called ‘server log files’). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
Our visited website
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the site
Browser used
Operating system used
IP address used (if applicable: in anonymised form)
Processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called ‘session cookies’), while others remain on your device for longer and enable the storage of page settings (so-called ‘persistent cookies’). In the latter case, you can find the storage period in the overview of your web browser's cookie settings.
If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract, pursuant to Art. 6 (1) (a) GDPR in the case of consent, or pursuant to Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contact
When you contact us (e.g. via the contact form or email), personal data is processed solely for the purpose of processing and responding to your enquiry and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in responding to your enquiry in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.
5) Data processing when opening a customer account
In accordance with Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required to open an account can be found in the input mask of the corresponding form on our website. Your customer account can be deleted at any time by sending a message to the above address of the controller. After your customer account has been deleted, your data will be deleted provided that all contracts concluded via this account have been fully processed, there are no legal retention periods that prevent this and we have no legitimate interest in retaining the data.
6) Use of customer data for direct marketing
- Newsletter dispatch via MailChimp
Our email newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), to whom we pass on the data you provided when registering for the newsletter. This transfer is carried out in accordance with Art. 6 (1) lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a MailChimp server in the USA and stored there. MailChimp uses this information to send and statistically evaluate the newsletters on our behalf. For evaluation purposes, the emails sent contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked on. With the help of web beacons, Mailchimp automatically generates general, non-personal statistics about the response behaviour to newsletter campaigns. Based on our legitimate interest in the statistical evaluation of newsletter campaigns to optimise advertising communication and better target recipients' interests, the web beacons also collect and use data from the respective newsletter recipient (email address, time of retrieval, IP address, browser type and operating system) in accordance with Art. 6 (1) (f) GDPR. This data allows individual conclusions to be drawn about the newsletter recipient and is processed by Mailchimp for the automated creation of statistics that show whether a specific recipient has opened a newsletter message. If you wish to deactivate data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
MailChimp may also use this data itself in accordance with Art. 6 (1) (f) GDPR on the basis of its own legitimate interest in the needs-based design and optimisation of the service and for market research purposes, for example to determine the countries from which the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties. To protect your data in the United States, we have entered into a data processing agreement with MailChimp based on the European Commission's standard contractual clauses to enable the transfer of your personal data to MailChimp. If you are interested, this data processing agreement can be viewed at the following Internet address: https://mailchimp.com/legal/data-processing-addendum/You can view MailChimp's privacy policy here:https://mailchimp.com/legal/privacy/
7) Data processing for order processing
7.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) lit. b GDPR.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact details you provided when placing your order (name, address, email address) to inform you personally about upcoming updates within the legally prescribed period via a suitable means of communication (e.g. by post or email) in accordance with our legal information obligations pursuant to Art. 6 (1) (c) GDPR. Your contact details will be used strictly for the purpose of communicating updates owed by us and will only be processed by us to the extent necessary for the respective information.
To process your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information.
7.2 Use of payment service providers (payment services)
- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – ‘purchase on account’ or ‘instalment payment’ via PayPal, we will pass on your payment details to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter ‘PayPal’). The transfer is carried out in accordance with Art. 6 (1) lit. b GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – ‘purchase on account’ or ‘payment by instalments’ via PayPal. For this purpose, your payment details may be passed on to credit agencies in accordance with Art. 6 (1) lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
8) Web analytics services
8.1 Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’). Google (Universal) Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your abbreviated IP address) will generally be transmitted to and stored by Google on servers in the United States.
This website uses Google (Universal) Analytics exclusively with the extension ‘_anonymizeIp()’, which ensures anonymisation of the IP address by truncation and excludes direct personal references. The extension truncates your IP address by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and truncated there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data. Google Analytics also enables the creation of statistics with statements about the age, gender and interests of site visitors based on an evaluation of interest-related advertising and with the use of third-party information via a special function known as ‘demographic characteristics’. This allows the definition and differentiation of user groups on the website for the purpose of target group-optimised marketing measures. However, data records collected via ‘demographic characteristics’ cannot be assigned to a specific person. Details on the processing initiated by Google Analytics and Google's handling of website data can be found here: https://policies.google.com/technologies/partner-sites. All processing described above, in particular the setting of Google Analytics cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, Google Analytics will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the ‘Cookie Consent Tool’ provided on the website. We have concluded a data processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our website visitors and not to pass it on to third parties. For the transfer of data from the EU to the USA, Google refers to the European Commission's standard data protection clauses, which are intended to ensure compliance with European data protection standards in the USA. Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
8.2 Google Analytics 4
This website uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’), which can be used to analyse website usage. When using Google Analytics 4, so-called ‘cookies’ are used by default. Cookies are text files that are stored on your device and enable an analysis of your use of a website. The information collected by cookies about your use of the website (including the IP address transmitted by your device, truncated to the last few digits, see below) is usually transmitted to a Google server, where it is stored and processed. This may also involve the transfer of information to the servers of Google LLC, based in the USA, where the information may be further processed. When using Google Analytics 4, the IP address transmitted by your device when you use the website is always collected and processed in an anonymised form by default and automatically, so that the information collected cannot be directly linked to you as a person. This automatic anonymisation is achieved by Google truncating the IP address transmitted by your device within member states of the European Union (EU) or other signatory states to the Agreement on the European Economic Area (EEA).
On our behalf, Google uses this and other information to evaluate your use of the website, to compile reports on your website activity and usage behaviour, and to provide us with other services related to your website and internet usage. The IP address transmitted by your device and shortened within the scope of Google Analytics 4 is not merged with other Google data. The data collected through the use of Google Analytics 4 is stored for 2 months and then deleted. Google Analytics 4 also enables the creation of statistics with statements about the age, gender and interests of website users based on an evaluation of interest-related advertising and with the use of third-party information via a special function known as ‘demographic characteristics’. This makes it possible to determine and differentiate between user groups on the website for the purpose of optimising marketing measures for specific target groups. However, data collected via ‘demographic characteristics’ cannot be assigned to a specific person and therefore cannot be assigned to you personally. Data collected via the ‘demographic characteristics’ function is stored for two months and then deleted. All processing described above, in particular the setting of Google Analytics cookies for the storage and retrieval of information on the device you use to access the website, will only take place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without your consent, Google Analytics 4 will not be used while you are using the website. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service using the ‘Cookie Consent Tool’ provided on the website. We have concluded a so-called data processing agreement with Google for our use of Google Analytics 4, which obliges Google to protect the data of our website users and not to pass it on to third parties. To ensure compliance with European data protection standards, even in the event of data being transferred from the EU or the EEA to the USA and possibly further processed there, Google refers to the European Commission's standard contractual clauses, which we have contractually agreed with Google. Further legal information on Google Analytics 4, including a copy of the aforementioned standard contractual clauses, can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites.
9) Website features
Google Customer Reviews (formerly Google Certified Dealer Programme). We work with Google as part of the Google Customer Reviews programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’). This programme allows us to collect customer reviews from users of our website. After making a purchase on our website, you will be asked if you would like to participate in an email survey from Google. If you give your consent in accordance with Art. 6 (1) (a) GDPR, we will forward your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. Your review will then be combined with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Centre dashboard. Your review will also be used for Google seller ratings. When using Google Customer Reviews, personal data may also be transferred to the servers of Google LLC. in the USA. You can revoke your consent at any time by sending a message to the data controller or to Google. Further information on Google's data protection policy in connection with the Google Customer Reviews programme can be found at the following link: https://support.google.com/merchants/answer/7188525?hl=de. Further information on Google Seller Reviews' data protection policy can be found at this link: https://support.google.com/google-ads/answer/2375474.
10) Tools and other information
Cookie consent tool
This website uses a cookie consent tool to obtain effective user consent for cookies and cookie-based applications that require consent. The ‘cookie consent tool’ is displayed to users when they visit the website in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. When using the tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the box. This ensures that such cookies are only set on the user's respective end device if consent has been granted. The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not processed in this process. If, in individual cases, the storage, assigning or logging cookie settings, this is done in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in the legally compliant design of our website.
A further legal basis for processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent. Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.
11) Rights of the data subject
11.1 The applicable data protection law grants you the following rights as a data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercising these rights:
Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to be informed pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.
11.2 Right to object
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNING YOU FOR DIRECT MARKETING PURPOSES.
12) Duration of storage of personal data
The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and, where relevant, the respective statutory retention period (e.g. commercial and tax law retention periods). When processing personal data on the basis of express consent in accordance with Art. 6(1)(a) GDPR, this data is stored until the data subject revokes their consent. If there are statutory retention periods for data that is processed within the framework of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer necessary for the fulfillment or initiation of a contract and/or we no longer have a legitimate interest in its continued storage. When processing personal data on the basis of Art. 6 (1) lit. f GDPR, this data is stored until the data subject exercises their right to object under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object under Art. 21 para. 2 GDPR. Unless otherwise specified in the other information in this statement on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.